Return Policy

Customer Policy

7-Day Return Policy

We want you to love every pair. If something's not right, we have a simple, hassle-free return process.

đź“…7Days to Return
đźššFreeDelivery on All Orders
âś…Easy3-Step Process

Returning Your Order in 3 Steps

1

Contact Us Within 7 Days

Reach out via our Contact page within 7 days of receiving your order. Share your order number and reason for return.

2

Pack & Send Your Item

Pack the item securely in its original packaging with all tags still attached. We will confirm the return address once you contact us.

3

Refund or Exchange Processed

Once we receive and inspect the item (typically 2–4 business days), we will process your refund or dispatch your exchange. You will be notified at every step.

What Can Be Returned?

âś… Eligible for Return

  • Returned within 7 days of delivery
  • Unworn, unwashed & unaltered
  • Original tags still attached
  • In original packaging
  • Wrong size received
  • Defective or damaged product
  • Wrong item sent by us

❌ Not Eligible for Return

  • Returned after 7 days
  • Worn, washed or altered items
  • Tags removed or damaged
  • Not in original packaging
  • Sale items (unless defective)
  • Items damaged by customer misuse

Refunds & Exchanges

Situation
Resolution
Wrong size — want to exchange
Exchange for correct size (subject to stock)
Defective or damaged item
Full refund or replacement dispatched
Wrong item received
Correct item sent + free return pickup
Change of mind (within 7 days)
Store credit or exchange
Return requested after 7 days
Not accepted
Worn or washed item returned
Not accepted

Please note: The 7-day window begins from the day your order is delivered, not the day of purchase. Inspect your jeans as soon as they arrive. If you spot any issue, contact us immediately — our team is here to make it right.

Have a question about your return?

Our team is ready to help you through the process.

Contact Us